Responsible Gaming
EL Responsible Gaming Certification
Strict regulation based on national principles, ensure that the games provided by EL Members can be played in a safe and transparent environment. Protecting the well-being of the players is of utmost importance to national lotteries.
Committed to addressing illegal gambling and related criminal activities while minimising any potential harm on society, EL has developed a Standard that aims to promote the adoption of best practices across the EL membership: the EL Responsible Gaming Certification.
For further information on the Certification process please contact EL at info@european-lotteries.org or if you are an EL Member, please login to the My EL Environment.
EL is committed to addressing illegal gambling and related criminal activities while at the same time minimising any potential harm on society and vulnerable groups
Together with EL Members, we believe in a high level of consumer protection and responsible gaming and prioritise this over other interests. This is a key differentiator in how lotteries and other activities of EL Members are operated in comparison to private gambling operators or illegal operators. It includes a very clear commitment to keep Corporate Social Responsibility (CSR) at the heart of the activities of EL Members.
There is a fine balance between meeting the demand for gambling and ensuring gambling does not negatively impact players and society
National lotteries strive to strike this balance by channelling players away from unlicensed or illegal operators and providing secure games in a controlled and safe environment. In all EU Member States, national lotteries must comply with the national regulations for their games and overall operations. Every single game is subject to a strict set of rules, covering impact tests, advertisement regulations, the number of draws, age and stakes limits, and the way results are published. All operations are regularly monitored and checked by the competent Gambling Authorities.
The national lottery model is jeopardised by the practices of unregulated and illegal operators
They run their activities from offshore hubs and tax havens and are potentially harmful for consumers as they do not comply with the national responsible gaming requirements. They represent an unfair competition for legal operators and notably lotteries by avoiding both gambling taxation and the cost of compliance with legal requirements.